Frequently Asked Questions
Everything you need to know about your APM Monaco jewelry experience.
What materials are used in APM Monaco jewelry?
Our jewelry is handcrafted using high-quality 925 sterling silver, 18k yellow or rose gold plating, and micropavé-set cubic zirconia or freshwater pearls.
How should I care for my jewelry?
To maintain brilliance, avoid contact with water, perfumes, and cosmetics. Clean your pieces with a soft cloth and store them in their original pouch when not in use.
What is your return and exchange policy?
We offer a 30-day return policy for items in their original condition. Please note that for hygiene reasons, earrings are not eligible for return unless defective.
Does APM Monaco offer a warranty?
Yes, all APM Monaco jewelry comes with a 2-year international warranty that covers manufacturing defects from the date of purchase.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to follow your package's journey.
Can I resize my ring or bracelet?
Many of our designs feature adjustable sliding clasps for a custom fit. For fixed-size items, please refer to our size guide before purchasing to ensure the perfect fit.